Accounts can be sent to Trilogi electronically and manually:

1. In an electronic process, a secure interface is established using a VPN connection between entities in order to transfer account referral with comments, payment/adjustment, late charge, and reconciliation data from the hospital to Trilogi. Trilogi accepts files in fixed width or variable length delimited format. The account referral with comments may be received by Trilogi on a daily or weekly basis. Payment/Adjustment and Late Charge reports may be received by Trilogi on a daily basis.
2. A manual process would involve accounts being printed or loaded to an excel document where Trilogi’s account entry team will load the accounts into Trilogi’s system.

Reconciliation can occur weekly or monthly.

The best way to start is to execute a Business Associate Agreement with Trilogi and have us conduct a detailed ATB review and Revenue Cycle analysis to identify areas in which Trilogi’s team of clinicians, attorneys, and financial recovery experts can make the largest impact.

Yes, Trilogi provides this service. Undergoing a system conversion exposes even the best run facilities to two almost unavoidable risks: an increase in aging accounts receivables (A/R) and a decrease in cash collections. Therefore, developing a strategy early on for your A/R minimizes the volatility to your organization’s financial stability. Trilogi can provide three services in this area:

• Pre-Conversion A/R Reduction
• Post-Conversion A/R Reduction
• Pre & Post Conversion A/R Reduction

A Comprehensive assessment includes:

• Productivity of staff
• Payer relations
• Admission Process
• Clinical Resource management
• Throughput barriers
• Tools to complete the job

Our web site provides a lot of information about Trilogi and the services we provide to our clients. Go to PROGRAMS for broad descriptions of the firm and what we do. Our services are designed to respond to your problems. We first want to understand the challenge your organization is facing so that we can custom-design a service package to meet your needs.

You can contact Bob Colon, VP, Business Development (East Coast) or Chris Vairo, VP, Business Development (West Coast) to arrange a meeting.

All of our team members are assigned weekly and monthly quality, collection and productivity goals that correspond to the monthly performance goals of our client hospitals. Progress towards these goals is monitored on a daily basis so that we can evaluate and, if necessary, adjust resource allocations to meet the monthly objectives of our clients. In addition, our collaborative of clinicians, attorneys and financial recovery experts have the opportunity to earn financial incentives for meeting or exceeding these monthly goals.

Trilogi provides a very comprehensive reporting package designed specifically for the services which you utilize. Examples of these reports are available by contacting your Trilogi representative. Click on Contact above if you do not have a representative at Trilogi.

No. We service all areas of the country.

Yes, and we encourage you to contact them. A list of contact references is available from your Trilogi VP of Business Development. Contact us today to request references.